Privacy Policy

Last updated: June 2026

ScriptAI Digital Services Pvt. Ltd. ("ScriptAI", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit scriptaidigital.com or contact us for our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name — provided when you fill out a contact or quote form.
• Usage Data: Pages visited, time spent, browser type, and IP address — collected automatically via analytics tools.
• Communication Data: Messages, enquiries, and feedback you send us via forms, email, or WhatsApp.
• Project Data: Information you share with us during the course of a project engagement.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide project quotes
• Deliver and manage the services you have engaged us for
• Send service updates, invoices, and project communications
• Improve our website and service offerings
• Send occasional marketing communications (only with your consent)
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited circumstances:

• Service Providers: Trusted tools we use to operate our business (e.g. email, hosting, analytics) — bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or government authority.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred as a business asset.

4. Cookies & Tracking

Our website uses cookies to improve your browsing experience and collect analytics data. Cookies used include:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Google Analytics 4 — helps us understand how visitors use our site.

You can disable cookies in your browser settings at any time. Note that some features of the site may not function correctly without cookies.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related data is retained for the duration of the engagement and up to 3 years thereafter for record-keeping purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data in transit.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.